Returns must be preapproved in advance. Do not return any items until you receive a return authorization number, instructions on where to send the return, and how it should be shipped. Return shipments must be pre-paid by the customer and made within 30 days of the original shipment. ShoppingCartMart.com does not give credit for shipping charges. Returned items may be subject to a 20% return charge based on the item, condition and reason for the return.